SHIPPING AND DELIVERY
When you purchase goods from Two Ten Press, the goods will be delivered through one of the following methods:
1. Digital goods are delivered instantly via email from BookFunnel to the email address provided at checkout. If the file is not received, please check your spam folder, or if using Gmail, check your promotions tab.
2. Print books are printed and shipped via BookVault. Print time is usually 72 working hours. After books are printed, they are shipped. If you are ordering a signed copy, orders will be shipped within 3 business days from Two Ten Press. Please allow at least one to two weeks for delivery, depending upon delivery method selected and location. You are required to provide us with a complete and accurate delivery address, including the name of the recipient of physical goods. We are not liable for the delivery of goods to the wrong address or wrong person as a result of inaccurate or incomplete information. We are also not liable for items lost in transit once the items leave the manufacturing facility.
3. If you have ordered any physical merchandise other than books, such merchandise will be delivered via a third party.
If you have any issues with your order, please contact twotenpress@gmail.com
